Fit and Remove In the Ear

Most users find it easiest to turn the hearing aid on (by closing the battery door) before they insert it into the ear. Note that by doing so you might not always hear the ‘start up tune’ that your hearing aid plays.

Before you begin, make sure you know which aid goes in which ear.


Hold the hearing aid in the same orientation as it would be when in the ear. The speaker section should be at the bottom and facing inwards towards the ear.

Bring it up to the ear maintaining the orientation of the hearing aid. Sometimes there is a tendency to rotate the hearing aid as you bring it up to the ear. Try either sticking your elbow out at 90 degrees, or if that doesn’t work, rotate the device in your hand so that when your hand reaches your ear, the hearing aid is in the correct orientation. Use a mirror to help you.

Introduce the hearing aid into the ear canal and use your thumb or a finger to push it gently into place.

Pay particular attention to the ‘helix’ area, which is at the top of the earmould. The earmould fitting will be uncomfortable and the sound quality compromised if the helix portion is not fitted properly.

Gently check the aid is snugly fitted all the way round the ear, but do not force it. Hearing aids can be fitted very little pressure being applied.


If you have a removal filament, locate this (it will be just by the notch at the bottom of your ear bowl of your ear).

Gently pull backwards and downwards to remove the device from your ear. Depending on the size of your hearing aid, you might find it helpful to ease a finger behind the device to help remove it from the ear.

If you experience any discomfort during any of this process it is possible you are doing something wrong, pushing too hard, inserting too far or you have the aid in the wrong ear. Stop, check what you are doing and try again.

If in doubt seek help from your hearing professional